Frequently asked questions

Can I make changes to my booking after I have made it?: Yes, you can make changes to your booking by contacting our customer service team. We will be happy to help you with any changes you need.
How can I book a transfer?: You can book your transfer through our website. Simply select your departure point, destination, pick-up date and time, and complete the booking process.

Cosa devo fare se il mio volo è in ritardo?: If your flight is delayed, please contact us as soon as possible to inform us of the situation. We will do our best to adjust your transfer according to the new arrival time.
Can I take additional baggage?: Generally, we allow a certain number of pieces of baggage per passenger. However, if you need to carry additional baggage, we recommend that you contact us in advance so that we can make the necessary arrangements.
What documents are required for travel?: To travel, you will need to have your booking confirmation on hand, as well as any identification documents required by local regulations and immigration requirements.